Steve is a senior economist for Credit Union National Association. He conducts economic research, teaches at various credit union schools and conferences and writes articles for CUNA publications. Steve facilitates strategic planning sessions for credit union boards and has authored a textbook on asset-liability management. Steve is also a faculty member of the economics department at the University of Wisconsin-Madison.

Robert is an employment relations attorney with more than 30 years of speaking and training experience. He litigates and serves as an expert witness in a wide variety of employment cases. His main emphasis is helping employers achieve enhanced productivity, creating positive work environments, and resolving employment problems before they generate lawsuits. Robert has conducted over 2,000 seminars throughout the United States and has authored numerous articles on practical employment issues.

Prior to entering private practice, Robert was the chief equal rights officer for the Wisconsin Personnel Commission. In that position, he had the opportunity to take part in creating laws and regulations which cover employment in both public and private sectors. Robert is also a national faculty member of the American Association for Affirmative Action.

Ty is a consultant, author, and lecturer with more than 30 years of broad consulting experience in leadership, CEO development, management training and marketing. He has worked with more than 400 clients including Microsoft, Walt Disney Company, International Paper, Delta Airlines, the United Nations and scores of organizations within the financial services industry.

Donna has gained extensive front-line experience helping countless people live with trauma, tragedy, and workplace challenges. Her expertise has proven invaluable in assisting corporations and victims of many international disasters. She was co-crisis intervention leader on the CUNA Mutual Insurance team following the Oklahoma City bombing of the Alfred P. Murrah building. She was also asked to assist victims in the Manitoba Canada floods, and provided trauma and HR consultation services to a large Canadian Banking Corporation during Ice Storm 98. In 2000, she was part of an expert Canadian and US Internet panel supporting the Crisis Intervention team attending the Walkerton E-Coli Disaster and the FIJI Hostage Coup Situation. Donna was also invited to debrief clinicians and mental health therapists during the World Trade Center and Pentagon Terrorist Attacks, and to provide her professional opinion into new methods of debriefing uniformed police personnel regarding that disaster.

Donna’s adeptness for designing practical training programs, model policies, and best practice procedures, along with her vivacious delivery, has lead to numerous speaking engagements, contractual opportunities, and keynote conference addresses for corporations, victim programs, governments, and police departments at many international locations.

Phillip is an associate dean emeritus in the College of Letters and Science. Phil's background includes extensive work in research and personnel administration in the college and technology transfer and industry relations.

His area of research interests include legal aspects of educational administration, health law, and director and officer liability, where he has several publications. He has been active in the credit union movement as a volunteer. In addition to his involvement with CUNA Management School, he has been a director of the University of Wisconsin Credit Union since 1971.

Kathryn is a trainer and coach who helps people develop better working relationships so they can be more productive. She has a Master’s Degree in Communication, is the author of Don’t Kill The Messenger, and is a program faculty member at University of Wisconsin in the executive education program. Kathryn has brought practical ideas that work, memorable stories, her funny bone, and real time coaching to thousands of people over the past twenty years.

Glenn is the president/CEO at Air Academy Federal Credit Union in Colorado Springs, Colorado. He is also the chairman of Air Academy Service Corporation, a wholly owned subsidiary credit union service organization providing complete mortgage lending services and complete financial services. Previously, Glenn served AAFCU as COO and CFO. Prior to joining the credit union movement, he was an auditor and subsequently a financial analyst. He has authored a credit union finance book, a white paper for the COO Council, published in various credit union periodicals, contributed to a book on CUSOs and various articles on CUSOs.

Stacey is co-author of the book; Yes You Can! Everything You Need From A To Z To Influence Others To Take Action. She is also a featured author in the book; Conversations on Success along with Chicken Soup for the Soul author, Jack Canfield.

Stacey is founder of Stacey Hanke Inc. She helps individuals eliminate the static that plagues communicative delivery - to persuade, sell, influence and communicate face-to-face with a clear message.

She has trained over 15,000 people to rid themselves of bad body language habits and choose words wisely. She has delivered over 500 presentations for business leaders in the financial industry to the healthcare industry to government and everyone in between. Her client list is vast from Coca-Cola, Kohl’s, United States Army, Navy and Air Force, Leo Burnett, University of Chicago, AT&T and the FDA. She has inspired thousands as a featured guest on media outlets including; SmartMoney magazine, Business Week, Lifetime Network, Chicago WGN and WLS-AM.

Tony is president of A.G. Nagle Company, Inc. (AGN), a training and development firm he founded in 1987 in Minneapolis, Minnesota and is now based in Tampa. Florida. His company specializes in negotiation and sales training. AGN is active in a broad range of industries: Manufacturing, Technology, Health Care, Insurance, Banking, Pharmaceuticals, and Transportation.

As a public speaker, Tony addresses such prestigious organizations as The National Mediation Conference in Washington, D.C., The National Farm Bureau, and the Wisconsin Lumberman’s Association. He has lectured extensively on negotiation procedures and alternative dispute resolution including, “How to Deal with People who Drive you Crazy.”

In mutual gains negotiation, Tony was trained by William L. Ury, director of the Harvard Project on Negotiations and co-author of the best selling book, Getting to Yes, Negotiating Agreement Without Giving In. Tony has trained more than twenty-thousand people in a variety of disciplines: Sales and Marketing, Labor and Management, Purchasing, and Senior Management.

In sales, Tony has more than thirty years of front line experience including for his own company. His firm represents a number of blue chip companies in the training and development field including: VitalSmarts (Crucial Conversations), Inscape Publishing (DiSC Personality Profile) and Woodward Learning International (Navigating through Change).

Tony’s client list includes: Exxon-Mobile, CSX Transportation, Pfizer, and Volkswagen/Audi of America. In addition, he instructs at the University of Wisconsin’s Business School for Executive Education, Madison, which is ranked by The Financial Times as the best training institution (for executives) in the world.