Walk away with the information needed to comply with the mandatory regulation. In addition you will be better prepared to protect your credit union. Frontline staff must have adequate knowledge of how to comply with Customer Identification Programs (CIP) as a mandatory requirement of The Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act of 2001 (USA PATRIOT Act). Give your staff the specific knowledge they need without overwhelming them in the regulatory details.

During this webinar, you will learn:

• An overview of the USAPA Regulation and what it means to their job and your credit union
• An understanding of account opening requirements for individuals, joint owners, corporations, partnerships and trust estates and minors
• The ability to identify what information they need to obtain for U.S. Citizens vs. Non-U.S. Citizens
• That recognizing high risk members means special attention
• How to understand what happens when identity cannot be established

Just like in face-to-face classes, CUNA Webinars allow you to see and hear a presentation, ask questions of the instructor, and refer to handouts. You need only a speakerphone and computer with Internet connection. With a computer projection screen, it's easy to provide this training to a whole roomful of staff! When you register for an event, the connection information will be e-mailed to you 24-48 hours before the event. If you are registering for an event the day it is being held, please call 800-356-9655, ext. 4249 or e-mail training@cuna.coop for assistance.

Did you know...in addition to attending this event live, your tuition includes six months of unlimited access to the archived (recorded) event within 48 hours of the live event for your entire credit union. See the archived events available to you and your credit union.

CUNA Webinars use Adobe Connect to provide an interactive and convenient online learning environment. Whether you are a first time Adobe Connect user, or simply need a refresher, take a short tour. You'll learn how to effectively interact with the presenter and your peers during live webinars.

Can't attend at this time? Click here for the archived version.

The webinar is designed for credit union frontline staff.

Affiliation with CUNA/League is required for attendance.

Gretchen Jones

Gretchen Jones is a shareholder and director and serves as the transactional practice group leader at the law firm of Skelton, Taintor and Abbott in Auburn, ME. Gretchen has represented and counseled credit unions for over 20 years. Her expertise encompasses all aspects of credit union legislative and regulatory advocacy and compliance. She is a frequent speaker on financial services regulatory matters.

Gretchen is a member of the Maine and New Hampshire Bar Associations. She is a member and former chair of the Maine Bar Association’s Consumer and Financial Institution Law Section and has been selected by her peers for inclusion in Best Lawyers in America in banking law.

The last day for cancellations was January 9, 2012. Substitutions are accepted anytime prior to the start of the program at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing. Cancellation fees do not apply for free or complimentary programs.