Discover the issues that can come your way from checks and how to avoid them.

Do these questions sound familiar:

• How long may I legally place a hold on a check?
• Must I accept all checks presented?
• Some changes happened in 2011, what am I required to do now?
• If a member deposits multiple checks in one day, how do I apply our funds availability policy?
• What about new accounts? What do I do with them when checks are deposited?
• What if I suspect that the check is no good? What do I do?

Checks, check holds and funds availability is the subject for this frontline webinar. If you’ve ever wondered the answer to any of the questions presented here, then this is the right webinar for you.

Topics include:

• Check Holds & Exception Holds
• Disclosures & Notices
• Proper Endorsements
• Return Requirements

Just like in face-to-face classes, CUNA Webinars allow you to see and hear a presentation, ask questions of the instructor, and refer to handouts. You need only a speakerphone and computer with Internet connection. With a computer projection screen, it's easy to provide this training to a whole roomful of staff! When you register for an event, the connection information will be e-mailed to you 24-48 hours before the event. If you are registering for an event the day it is being held, please call 800-356-9655, ext. 4249 or e-mail training@cuna.coop for assistance.

Did you know...in addition to attending this event live, your tuition includes six months of unlimited access to the archived (recorded) event within 48 hours of the live event for your entire credit union. See the archived events available to you and your credit union.

CUNA Webinars use Adobe Connect to provide an interactive and convenient online learning environment. Whether you are a first time Adobe Connect user, or simply need a refresher, take a short tour. You'll learn how to effectively interact with the presenter and your peers during live webinars.

Can't attend at this time? Click here for the archived version.

This webinar is beneficial for all credit union frontline staff including tellers, new account staff, member service representatives and all credit union staff dealing with checks and check holds.

Affiliation with CUNA/League is required for attendance.

Charlotte Whatley
Charlotte is currently the Director of Research and Compliance Information for the Massachusetts and New Hampshire Credit Union Leagues and the Credit Union Association of Rhode Island. Since 1990, she has assisted credit unions with operational needs and regulatory compliance. Charlotte holds a B.S. degree in Psychology and a Masters degree in Business Ethics and Compliance as well as the Credit Union National Association designations of Credit Union Compliance Expert and Bank Secrecy Act Compliance Specialist.

Cancellations received in writing (via fax 608-231-4327) before the end of business on October 14, 2012 are eligible for a refund of the amount paid minus a $50 administrative fee. No refunds will be granted for cancellation requests received after October 14, 2012. Substitutions are accepted anytime prior to the start of the program at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing. Cancellation fees do not apply for free or complimentary programs.