Understand what can be considered discrimination and be able to work with loan applicants without violating the regulatory requirements.
Credit unions talk to members about loan products, take loan applications and make credit decisions on those loans every day. Most of the time we treat our members fairly and honestly and in no way discriminate against them. The big question is, “Is that really true?”

Most individuals know that you can’t discriminate against members when it comes to lending but they really don’t know what constitutes discrimination. This webinar will discuss what is considered discriminatory, why certain things are discriminatory and what you can do to make sure all of your members are treated fairly.

During this webinar, you will learn:

• Rules regarding discrimination
• How those rules apply to marketing
• How those rules affect taking the application and loan decision making

Just like in face-to-face classes, CUNA Webinars allow you to see and hear a presentation, ask questions of the instructor, and refer to handouts. You need only a speakerphone and computer with Internet connection. With a computer projection screen, it's easy to provide this training to a whole roomful of staff! When you register for an event, the connection information will be e-mailed to you 24-48 hours before the event. If you are registering for an event the day it is being held, please call 800-356-9655, ext. 4249 or e-mail training@cuna.coop for assistance.

Did you know...in addition to attending this event live, your tuition includes six months of unlimited access to the archived (recorded) event within 48 hours of the live event for your entire credit union. See the archived events available to you and your credit union.

CUNA Webinars use Adobe Connect to provide an interactive and convenient online learning environment. Whether you are a first time Adobe Connect user, or simply need a refresher, take a short tour. You'll learn how to effectively interact with the presenter and your peers during live webinars.

Can't attend at this time? Click here for the archived version.

This webinar is beneficial for all credit union staff involved in the lending process.

Affiliation with CUNA/League is required for attendance.

Michael Carter, CUCE
Michael is the compliance education specialist for the New York State Credit Union League. He develops and conducts compliance webinars, provides compliance updates to member credit unions in online and in-person sessions, and trains credit union staff at local and national conferences. Michael also coordinates the league’s efforts in regulatory advocacy by soliciting opinion letters from appropriate regulatory agencies and submitting comment letters from credit unions. He also maintains InfoSight, the league’s online compliance system, which launched in February 2005. Prior to joining the league in 2001, Michael worked in various departments at Pioneer Savings Bank.

The last day for cancellations was December 7, 2011. Substitutions are accepted anytime prior to the start of the program at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing. Cancellation fees do not apply for free or complimentary programs.