Regulation E & Required ATM Disclosures

Originally held on May 11, 2011.
Available until March 31, 2012


Cost: $89

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About This Event

Attend this audio conference to learn what the required ATM signage is, how to maintain the signage and how to stay clear of lawsuits for noncompliance.

An escalating number of class action lawsuits are being filed against credit unions for failing to comply with Reg E requirements for disclosing ATM fees, which has created a significant risk for credit unions. Many of these lawsuits involve missing signage at ATMs and incorrect fees disclosed on existing signage.

Do you know when fees must be disclosed at an ATM? Should the disclosure be on the machine or the receipt or both? Do you routinely check your ATMs to verify signage is in place?

During this audio, you will learn:
  • Noncompliance issues giving rise to the lawsuits
  • Best practices credit unions should implement to avoid this type of lawsuit
  • The requirements of Regulation E, what you need to do to comply and how to avoid a lawsuit
  • Answers to implementation questions, such as “What must be included in the disclosure?” and “Where do we put the sign? ”

Access Archived Audio

CUNA archived events enable staff to pick up new skills and keep up with daily responsibilities. Hearing the archived audio conference will enable you to hear a presentation, questions of the instructor, and refer to handouts. You need only a computer with an Internet connection and speakers. The archived event is made available within 48 hours of the live event. Please note: The same username and password you use to register will be used to access your archived event.

This audio was offered live on
May 11, 2011

Access this archived audio

Who Should Attend

This audio is beneficial for compliance management and staff, league compliance staff, and anyone at the credit union responsible for ATM signage and maintenance.

Affiliation with CUNA/League is required for attendance.

Instructors

Kenneth Otsuka

Kenneth is a senior risk management specialist in the credit union protection risk management department at CUNA Mutual Group. Ken helps credit unions identify areas of risk in their operations and recommends appropriate controls to reduce loss exposures. He is also responsible for providing training to credit union personnel, including internal auditors. Ken is a certified public accountant.


Andrea Stritzke, CUCE

As vice president of PolicyWorks, Andrea is responsible for the delivery of PolicyWorks' regulatory services and new product development while also working with individual credit unions to provide them with training and counsel on certain regulatory matters.

Cancellations

The last day for cancellations was May 3, 2011. Substitutions are accepted anytime prior to the start of the program at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing. Cancellation fees do not apply for free or complimentary programs.

For more program content information, call 800-356-9655, ext. 4249, or e-mail training@cuna.coop.

For registration questions, call 800-356-9655, ext. 4400, or e-mail reginfo@cuna.coop.




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CUNA Center for Professional Development is committed to providing a quality learning experience with cutting-edge topics and expert instructors. If for some reason you are not fully satisfied, contact us and we'll provide you a full tuition refund or credit.

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