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Previously Recorded Webcast
Creating Member Loyalty™ System of Training Webcast
Recorded on Tuesday, November 10, 2009
Service has always been the true differentiator between credit unions and other financial institutions. Building on this distinctive strength, the Creating Member Loyalty™ System of Training is designed to help credit unions serve members better and increase bottom-line results. The programs help to initiate a change of both individual and organizational behavior throughout your credit union, helping you cultivate a sales culture that exceeds your members' expectations.
View this web cast to discover how your credit union can harness the power of Creating Member Loyalty at your credit union. Trainers, executive team members, sales/branch managers, or anyone responsible for sponsoring/driving sales & service in the credit union will benefit from this information.
Who will you hear from? During this web cast, you’ll hear from Angela Prestil, the director of sales culture development for the Creating Member Loyalty™ System of Training at the Credit Union National Association (CUNA). Her responsibilities include ensuring the successful implementation of the Creating Member Loyalty™ program for more than 200 credit unions nationwide, as well as managing the development and design of the Creating Member Loyalty™ System of Training.
Angela brings more than 20 years of experience developing and delivering educational programs and products to CUNA. Her expertise lies in marketing, sales, innovation, and train-the-trainer programs and products, as well as in customer relationship development. She joined CUNA in February of 2000. Since coming to CUNA, Angela has conducted training around the country at League meetings, CUNA schools, and CUNA webinars.
To view the webcast, simply fill in your contact information and click TAKE ME TO THE WEBCAST. The webcast will appear on your screen and the audio will play through your speakers. You will have access to pause, stop, rewind and fast-forward the recording. No password is required to play this recording. (Please use Internet Explorer to view the recording).
