eLearning & Webinar Computer Requirements

What are the computer and audio requirements to participate in an eSchool or Webinar?

Microsoft® Windows® 7 Home Premium, Professional or Ultimate (32-bit edition, or 64-bit edition with 32-bit browser)

  • Microsoft Internet Explorer 8 or later
  • Mozilla Firefox 3.x
  • Adobe Flash Player 8 or later

Microsoft Windows Vista® Home Basic, Home Premium, Ultimate, Business, or Enterprise (32-bit edition, or 64-bit edition with 32-bit browser)

  • Microsoft Internet Explorer 7 or later
  • Mozilla Firefox 2.x, 3.x
  • Adobe Flash Player 8 or later

Microsoft Windows XP Professional or Home Edition with Service Pack 2

  • Microsoft Internet Explorer 6 or later
  • Mozilla Firefox 2.x, 3.x
  • Adobe Flash Player 8 or later

Windows hardware requirements

  • Windows XP: 450MHz Intel® Pentium® II or faster processor or equivalent (128MB of RAM, 512MB)
  • Windows Vista: 1GHz Intel Pentium II or faster processor or equivalent (1GB of RAM)

Mac OS X v10.4, 10.5, 10.6 (Intel)

  • Mozilla Firefox 2.x, 3.x
  • Safari 2.x, 3.x
  • Adobe Flash Player 8 or later

Mac OS X v10.4 (PowerPC®)

  • Safari 2.x
  • Mozilla Firefox 2.x, 3.x
  • Adobe Flash Player 8 or later

Mac OS hardware requirements

  • 500MHz PowerPC G3 or faster or 1.83GHz Intel Core™ Duo or faster processor
  • 128MB of RAM (512MB recommended)

Linux®: Red Hat® Enterprise Linux (RHEL) 4.x, 5.x; Novell SUSE® 9.x or 10.x

  • Mozilla Firefox 2.x, 3.x
  • Adobe Flash Player 9 (Adobe Flash Player 10 available for Red Hat 5)

Additional requirements

  • Bandwidth: 56Kbps

Audio Requirements: Separate phone line to receive the audio portion of the program via a conference call format, also known as an audio bridge.

What do I have to do to prepare my computer for the eSchools?
To participate in an event, you must use the Event Center software, called Event Manager. Your event host specifies whether you must use platform-specific Event Manager software or the Java Event Manager.

Event Manager for Windows: Your Event Center Web site automatically installs Meeting Manager for Windows—a plug-in for your Web browser—when you either enroll for or join an event. You can also set up Event Manager at any time, by doing any of the following. Go to: https://cuna.webex.com.

  • Click New User on the navigation bar, and then follow the instructions on your screen.
  • Expand Set Up on the navigation bar, click Event Manager, and then follow the instructions on your screen.
  • Download the Event Manager Installer: Expand Assistance on the navigation bar, click Support, and then click Download Event Manager Installer for Windows.

Java Event Manager: If the host requires you to use the Java Event Manager, which runs on the Windows, Mac OS, and UNIX platforms, you need not download or set up any software on your computer. Once you join an event, the Java Event Manager automatically runs in your Web browser.

What name should I log in with?
You will be working with participants from credit unions around the country. Please log in with your first and last name.

What if I am having technical difficulties?
Should you experience any challenges logging on to your eSchool or Webinar, please contact our live technical support line 24 hours a day, 7 days a week at: 888-782-4301 or 719-325-5356. You can also email internetservices@permconf.com

Shortly before your first virtual session, you will receive an email containing the phone number and password for dialing into the audio bridge as well as the log in information for the online portion. If you are unsure of the phone number on the day of class, please call us at 1-800-356-9655, extension 4249.

What is an audio bridge?
An audio bridge is the term for the "conference call" you will participate in via the telephone. An audio bridge allows us to connect participants from around the country via the telephone, as well as allowing you to mute your phone and use other features that may not currently be available on your phone.

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