What they're saying about CPDOnline...

“We joined CUNA’s CPDOnline with the intent of using it as a self-study tool for staff to learn about various credit union topics. We’ve discovered many other components, and now use it to track training sessions, log test results and plan to customize individual career plans. At ECU, we have over 400 employees in 18 branches with over 30 remote employees. Phone training is just not sufficient, travel is expensive and we want all staff to have access to quality, interactive training. With the savings of our CPDOnline Membership, we are able to offer this education to all staff.”
— Debbie Montgomery, Amy Carter, Ashleigh Shaffer and Ginger Hawk, Learning Resource Center
    Eastman CU
    Kingsport, TN

“…one of the major things I appreciate about CPDOnline is that it is credit union focused. CUNA understands our needs as a credit union. The CUNA staff is incredible, they are very helpful, willing to help you at a moment’s notice and they’re very prompt with responses…That makes a big difference in wanting to do business with them.
— Shani Vance, Senior Trainer
    Suncoast Schools FCU
    Tampa, FL

“At BECU we have two full-service locations and 43 in-store or stand alone cashless ‘neighborhood financial centers.’ Even with 12 staff members in the training department,
CPDOnline helps us deliver training for our approximately 1000 employees. CPDOnline’s variety is great. The number of courses available for the cost is a good value, and the quality of the courses is high. Having exams after each course measures student learning and proves the investment is worth it. CUNA knows the business of credit unions. They don’t take ‘bank’ or general financial institution information and try to adapt it to the credit union model. The courses speak the “member” language. The quality of content ensures that staff will get something out of each course. Having a consistent format lessens the learning curve and allows the employee to concentrate on learning, not using the interface.”
— Sheri Sala, Senior Performance Project Support Manager
    BECU
    Seattle, WA

“We love CUNA’s CPDOnline because of course variety and the fact that training can be done in-house or at home at our leisure. As a small credit union with limited staff, it is not always feasible or affordable to send staff to training outside of our credit union. CPDOnline courses allow us to provide up-to-date training on what we need, when we need it. We keep staff current on issues like bankruptcy, collections and how to best help members. We also use CPDOnline to provide compliance and job refresher training. Our new tellers use CPDOnline for important compliance requirements like Reg CC and BSA. In addition, all of our tellers are learning more about loans, collections and basic accounting. Because we are a small credit union, this cross-training is essential and CPDOnline helps our team members wear many hats. Overall, CPDOnline is convenient, and a great low-cost training resource.”
— Michelle Carr, CEO
    Liberty County Teacher FCU
    Liberty, Texas

“My favorite things about CPDOnline are the 24/7 access and the self-study courses. Harvestors FCU gets a lot of use of the Training on Demand and hot topic courses. Since CPDOnline has great reporting and tracking tools, our senior management team and board see the results of our investment through monthly reporting. With CUNA, the employees training can also follow them from credit union to credit union, plus we LOVE to add HFCU in-house training to transcripts.”
— Debbie J. Auger, Cantonment Branch Manager/Trainer
    Harvestors FCU
    Cantonment, FL

 “CUNA’s course materials are truly credit union specific; not “bank” materials with some wording changes. CPDOnline is easy for staff to navigate and for me to administrate. Our unlimited membership also makes CPDOnline a cost-effective service. We continue to use it more and more, and are relying more heavily on RegTraC modules now since we’ve begun creating our own courses. We maximize the recognition CUNA provides by presenting certificates at the quarterly staff meetings.”
— Bruce Crane, AVP/Training Officer
    Credit Union of Johnson County
    Lenexa, KS

“St. Helen Federal CU finds the CPDOnline training courses to be a very useful tool. Being a small credit union (only one branch with five staff members), we appreciate the broad spectrum and affordability of the courses available. We have taken advantage of courses such as Robbery, Compliance, Red Flags, and BSA. As we try to grow and improve our credit union, the Spanish for Tellers course becomes vital so we may reach our Latino membership. CPDOnline is the most affordable, quality education available through our computer at the times when we need it.”
— Barbara Courter, Manager & CEO
    St. Helen FCU
    Dayton, OH

“I have always liked and trusted CUNA’s products, and I have found the training courses offered are always accurate, up-to-date and compliant. CPDOnline offers our employees a convenient means to access and complete training modules at their own pace. Plus, there is such a wide variety of courses, there is something for everyone. We have found that employees also like to complete courses outside their area of duties, which gives them a better understanding of other employees’ duties and how different products and services affect the whole picture.”
— Charlene Gaither, CEO
    Eastern Panhandle FCU
    Martinsburg, WV

For more information, call 800-356-9655, ext. 4072 or e-mail.

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