Credit Union National Association

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CU Advance Learning Modules

A1000 Business Math: Lending and Credit

A1001 Business Math: Share and Deposit Accounts

A1002 Credit Union Sales

A1003 Business Communication Skills

A1004 Introduction to Credit Unions

A1005 Professional Member Service

A1006 Bankruptcy

A1007 Spanish for Tellers

A1008 Security Procedure Protocol

A1009 The Critical Role of Technology in Credit Unions

A1010 Servicing Mortgage Loans

A1011 Preparing Loan Documents

A1012 Maintaining Loan Documents

A1013 Reconciling Records

A1014 Applying Collections Practices

A1015 Recognizing Emerging Fraudulent Practices

A1016 Resolving Employee Conflict

A1017 Credit Union Spanish: Applying the Basics

A1018 Transitioning to Trainer

A1019 Recruiting Today’s Employee

A1020 Managing Today's Employees

A1021 Difficult Human Resource Issues

A1022 Encouraging and Instilling Member Service in Others

A1023 Aligning Your Department With CU Strategy

A1024 Money and Negotiable Instruments

A1025 Front-Line Basics

A1026 Managing Member Accounts

1027 Call Center Service Skills

1028 Transitioning to Trainer II




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Copyright © 2012 Credit Union National Association

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