Skip to main content
Promotion: Promotional Banner Image

CUNA is now America’s Credit Unions.
A stronger voice to advance the credit union industry.

Learn More

CPD Online System Requirements

Please review the requirements below to ensure you are using the most current browsers and recommended settings to enhance your CUNA Professional Development Online (CPD Online) experience. It may be necessary to involve your credit union's IT department to assist with applying these requirements.

Requirements

Hardware Requirements

There are no specific hardware requirements for CPD Online—if your PC can run at least one of the browsers listed below, it can also use CPD Online. Keep in mind that operating systems and browsers do have their own minimum hardware requirements, and these vary by OS and browser. Check with your IT department for details.

Browser Requirements

For all browsers, you should:

Enable Cookies: A web browser provides access to CPD Online and each user must have the browser set to enable cookies. You can view this setting in the browser's security dialog box.

Allow Pop-ups: You must disable the utility programs that block the opening of pop-up browser windows. When a user logs into CPD Online, the program detects the existence of pop-up blockers and reminds users to turn them off.

Accessing CPD Online

To access CPD Online, you must use one of the following current supported browsers:

  • Microsoft Edge: Chromium 97.x (native mode)
  • Microsoft Edge: Legacy 44.x (native mode)
  • Google Chrome 97.x
  • Mozilla Firefox 96.x
  • Apple Safari 14.x & 15.x

Please note: the upgraded version of CPD Online is compatible with Edge in native mode only.

Recommended Browser Settings

Individual browsers (such as Firefox and Chrome) may also require specific updates to their settings.  If you are experiencing difficulties accessing CPD Online and you have upgraded your browser to the latest version, refer to the following sections on currently supported browsers to apply additional settings.

1. Click the Chrome menu on the browser toolbar.
2. Select Settings.
3. At the bottom of the page, click Advanced.
4. In the Privacy and security section, click Content settings.
5. Ensure that you configure the following options as directed. When finished, click Done.

Setting  Status 
Images  Show all images  
JavaScript   Allow all sites to run JavaScript (recommended)  
Plug-ins   Run automatically (recommended)  
Pop-ups  Allow all sites to show pop-ups 
Unsandboxed plug-in access   Ask me when a site wants to use a plug-in to access my computer (recommended) 

1. Open Safari.
2. Click the Options button on the browser toolbar.
3. Click Preferences.
4. Ensure that you configure the following tabs. When finished, close the window.

  • Under Web Content:
    • Check Enable plug-ins.
    • Check Enable Java.
    • Check Enable JavaScript.
    • Uncheck Block pop-up windows.
  • Check Ask before ending a non-secure form to a secure website.
  • Under Privacy
    • Under Block cookies, select From third parties and advertisers.
    • Under Limit websites access to location services, select Prompt for each Website Once. 

1. In Mozilla Firefox, click on the browser toolbar.
2. Click Options.
3. Under the Content tab: 

  • Uncheck Block Pop-Up windows.
  • Check Accept cookies from sites.

4. Under the Security tab:

  • Check Warn me when sites try to install add-ones.

Firefox version 104.0.3 autoplay setting needs to be changed to allowed in order for all media with audio and video to play successfully. Click here for information on how to allow autoplay within Firefox.

Note: It is mandatory to specify the above settings. You can change the other settings depending on the user's preferences. 

1. Open Microsoft Edge
2. Within the browser settings:

  • Ensure you enable cookies
  • Allow pop-ups
  • Do not run in compatibility mode

Edge does not require any unique setting configurations.

Note: Some third-party plug-ins have not yet released versions compatible with Microsoft Edge. This may affect users' access to all features.

Mobile Application and Device Compatibility

To access CPD Online on your mobile app or device, you must use one of the following:

SumTotal Mobile App

  • iPhone running iOS 12, 13 (64-bit applications only), 14 or 15
  • iPad running iOS 14.x or 15.x
  • Android Phones or Tablets running 9.x, 10.x, 11.x or 12.x
  • Devices running Windows 10.x (Laptops & Microsoft Surface Pro devices only)

Please note: due to security concerns, the Mobile app is not supported on rooted devices

SumTotal Suite

  • iPhone running iOS 14 or 15 *
  • iPad running iOS 14.x or 15.x on Safari only *
  • Android Phones or Tablets running 9.x, 10.x, 11.x or 12.x (Native Android Tablet Browser Only) *
  • Devices running Windows 10.x (Via Browser)

*Tablets are supported at 1024 x 768 resolution or higher in landscape mode.  Administration pages are not supported

Tablet Compatibility

  • iPad running iOS 14.x* and 15.x
  • Android 9.x,10.x*, 11.x
  • Windows 10.x (Laptops & Microsoft Surface Pro devices only)

*Includes support for iPad Mini & 7-inch Android Tablets at 1024 x 768 resolution.  Only supported in landscape mode.  Administration pages are not supported.

3rd Party Software Requirements

The following software are separate systems from CPD Online and contain their own unique system requirements.

Articulate Storyline 3 Requirements

Articulate Storyline is a value-add subscription offering that is separate from your CPD Online subscription.  Articulate Storyline is a course authoring tool that will provide training administrators and instructional designers with the opportunity to create engaging elearning for your credit union.  If your credit union has a subscription to Articulate Storyline and you will be using this tool to create content for your credit union, proceed with reviewing the necessary hardware and software requirements by clicking on the link below.

  • https://articulate.com/support/article/System-Requirements-for-Articulate-Storyline-3

GlobalMeet Requirements

GlobalMeet is a value-add subscription offering that is separate from your CPD Online subscription. GlobalMeet is a solution for all your credit union's audio and web conferencing needs. If your credit union has a subscription to GlobalMeet, proceed with installing the necessary desktop or mobile apps.