Crystal is Senior Credit Analyst and Credit Administrator for Development Finance Training and Consulting, Inc. (DFTC). She has over twenty years of experience working in the financial services industry for both credit unions and banks.

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Joe is the chief credit officer for Development Finance Training and Consulting Inc. (DFTC) and has over 13 years of experience as an accountant, a senior commercial lender, commercial credit analyst and a sales/business development officer.

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Jared is Chief Compliance Officer for CUNA, managing a staff who focus on providing compliance information to leagues and credit unions. He also provides assistance to CUNA's lobbyists and advocacy team members in assessing the impact of federal legislation and regulation on credit union operations.

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Whitney Nicholas serves as Senior Federal Compliance Counsel at Credit Union National Association (CUNA) where she provides compliance information and advice to credit unions on a range of regulatory issues impacting the industry. 

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Michelle is the Director of the Wisconsin SBDC at the University of Wisconsin Madison. The SBDC offers no-cost consulting and classes in entrepreneurial readiness and business leadership.

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Bob recently joined DFTC as an Executive Management Consultant where he provides independent loan review services and financial training and consulting to individual credit unions and Credit Union Service Organizations (CUSOs) in the areas of risk management and Member Business Lending (MBL) program management. 

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Dana worked as a commercial lender for over 25 years with some of the largest banks in the country and brings a practical, hands on approach to commercial lending. In 2003, Dana started DFTC.

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Mark has extensive leadership experience as a CEO, president and managing partner which has allowed him the opportunity to successfully start, grow and restructure a variety of businesses.

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