Improve Digital Banking Literacy as Financial Health Concerns Skyrocket
70% of consumers say they are concerned about the impact of the pandemic on their finances, according to a consumer trends survey conducted by The Harris Poll on behalf of Fiserv in May 2020. With unexpected job losses and savings at top of mind, consumers more than ever before are worried about the future of their financial wellbeing. And as trusted financial providers, credit unions are uniquely positioned to help people weather this unprecedented storm.
In today's self-service, digital-first world, consumers rely on tools and capabilities to enable real-time access to account and loan information, easy credit score monitoring, and more. Today's unique state presents an opportunity for credit unions to educate their members on how they can be digitally competent and use digital banking tools to their advantage to improve their finances. In this session, you'll discover consumer trends and financial industry insights amid the pandemic, strategic initiatives for driving consumer engagement, and steps you can take now to help your members gain better control of their financial lives.
Speaker: Marie Anderson, Consumer Adoption and Engagement Marketing Strategist, Fiserv
Sponsored by Fiserv