Learn More about Member Benefits
Speaker: Jeff Rendel
Significant trends in financial services, technology, and consumer behaviors influence the products, services, and experiences you provide to your members. They uncover clear-cut approaches where your credit union can create pipelines of profitable growth. Within these trends, strategies surface that deliver advantages to your revenue base, help scale your operations, and provide value to your members. Combine these insights into your existing business model to provide your members the relevance they require, while increasing the enterprise value of your credit union.
Speakers: Richard Romero, Shruti Miyashiro, Michael Hales
Community activity and involvement is a hallmark of credit unions. How do you measure community success - brand, image, members, perception, or more? Learn and interact with a panel of credit union CEOs making a business and philosophical case for commitment to community. Take away concrete ideas to increase community leadership, market share, and business value.
Speakers: Frank Chinn, Meredith Vaughan
Who owns strategy; and, what's the right amount of activity and influence from the Board? How does a Board have a hand in establishing strategy, but remain hands-off in execution? Learn and interact with a panel of directors from multi-billion-dollar credit unions who have refined, balanced, and focused their activities at the highest levels of governance. Discover how your Board can grow with your credit union and partner with the CEO for optimal results.
Speaker: Tim Harrington
Tim Harrington will lead an interactive discussion on having attendees take an introspective look on “why” their credit union exists. Participants will be asked to go back and redefine a compelling purpose of their credit union, how that resonates with members and potential members and how that relates to their role as a board member. This session will draw from the work of Simon Sinek, the book “Firms of Endearment”, the book “Conscious Capitalism” by the founder of Whole Foods and Tim's personal experience with credit unions. Why is this important? Millennials!!! By 2025 they will make up 75% of the work force the vast majority will not work for nor do business with a company that doesn't share their values. This Matters!
Speaker: Mike Schenk
CUNA's Chief Economist Mike Schenk will discuss the current economy credit unions are facing and what the next year will look like in the financial industry. His expertise will help you understand the challenges and opportunities credit unions have in these current conditions.
Speaker: Brett Martinez
This session will explore the state of the credit union movement emphasizing the work being done to remove barriers, create awareness and foster service excellence. We will also discuss the strengths credit unions currently have within the industry and how we can further impact the members and communities we serve.
Speaker: Victor Corro
The business case for diversity in credit unions is straightforward: diversity is a worthy endeavor. Credit unions were founded on the principle of people helping people. It makes sound business sense to have members, managers, employees, and volunteers reflect the community credit unions they serve and for credit unions to serve diverse segments within their communities. Different ideas and backgrounds will be included in the value proposition. Diversity leads to improved service, greater innovation, enhanced solutions, and increased membership. These features make credit unions strong and sustainable, which in due course leads to greater strength for the entire credit union movement.
Champion For the Credit Union Movement
Credit Union National Association is the most influential financial services trade association and the only national association that advocates on behalf of all of America's credit unions. We work tirelessly to protect your best interests in Washington and all 50 states. We fuel your professional growth at every level and champion the credit union story at every turn.
Credit Union National Association
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