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Speaker: Lauren Culp
Hear the remarkable story of how one Millennial made her way from a college credit union job into the corner office. Now CEO at CUInsight, Lauren Culp's journey through the credit union ecosystem is full of takeaways for the next generation of leaders. This is your chance to hear from one of the credit union industry's youngest CEOs, how she got to the C-suite, and what she's learned along the way. In this can't-miss session, Lauren will bring you actionable insights on leveling up your own career, whether your target destination is the C-suite or a more balanced work-life. From effective networking, to what not to do, Lauren shares her top tips for getting to the top and beyond.
Speaker: Antonio Neves
At some point in their careers, professionals who were once optimistic and bold can find their outlook on work and their future clouded by pessimism. Once the luster of the new job, new company or promotion wears off, people can find themselves asking, “Is this it?” It's no wonder that more than 50% of employees are actively disengaged at work, according to Gallup. In this talk from nationally recognized leadership speaker and author Antonio Neves, through thought provoking questions audiences are reminded that they have a say in their careers. They'll learn how to harness everything that they've experienced in their life and career-all their wins, losses, failures-to reignite the accountability, engagement and performance of themselves and their colleagues. Attendees will walk away refueled, committed and with a roadmap knowing that the best thing to happen to them is yet to
Speaker: Andrea Rusnak
In this session, dive into effective tips for networking and mentoring. Mentoring - Do you have a mentor? Networking - What does it mean to network? Best practices - How do you do effective mentoring?
Speaker: Cortney Angeley
This 1.5 hour workshop will help you define the experience you want deliver to your members and your team. We will explore best-in-class examples of brands or campaigns that have delivered an above-and-beyond experience, we will examine the strategies behind each example, and we will provide tools for you to align activities that will enhance the member experience at your credit union. You can expect to leave this session with a clear understanding of the experience you provide and the impact you have on those you serve, new ideas for ways to engage and elevate member experience, and you'll identify top three areas of focus for improving current member experience - all while bonding and collaborating with other like-minded emerging leaders!
Being able to tell and deliver a compelling story can get you many things in life and your career. This includes promotions, more customers, repeat business, increased revenue, social media engagement, and trust in you and your company. In this program from nationally recognized speaker, author and award-winning journalist Antonio Neves, attendees will learn the key elements of storytelling including:
Champion For the Credit Union Movement
Credit Union National Association is the most influential financial services trade association and the only national association that advocates on behalf of all of America's credit unions. We work tirelessly to protect your best interests in Washington and all 50 states. We fuel your professional growth at every level and champion the credit union story at every turn.
Credit Union National Association
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