Rick is one of the foremost speakers in the credit union movement, speaking annually at 60-70 credit union events nationwide. Rick brings simple solutions to complex problems through presentations that incorporate humor and audience participation. Rick is the author of two highly acclaimed STAR modules on sales and member service, and he co-authored Unleash Your Greatness in which he shares 34 keys to becoming a person of impact. He is the former president of a national youth organization and has taught at the college level for six years.
Credit Union National Association
Credit Union National Association |