Join us for sessions that are led and created by former Secret Service, police and compliance managers who have years of experience dealing with fraud and security related issues. Once completed, you’ll be able to review your credit union’s current policies and procedures to spot any gaps and...
Join us for sessions that are led and created by former Secret Service, police and compliance managers who have years of experience dealing with fraud and security related issues. Once completed, you’ll be able to review your credit union’s current policies and procedures to spot any gaps and security risks and also train staff on current fraud and social engineering risks.
Who Should Attend
This eSchool is beneficial to senior staff, CEOs, former credit union security & fraud expert (CUSFE) designees, compliance officers/staff, security officers and risk officers/staff.
The 4 Ls of Physical Security
Speaker: Arvin Clar C.F.E.
Is that beautiful, flowering tree blocking sight lines to your entry? How long has that lightbulb been burnt out? This session will review inexpensive and effective changes you can implement immediately to make sure your facility is safe and secure. We'll cover exterior security concerns such as landscaping, lighting, location and locks. We will also review building design flaws and how to correct them and discuss why a night inspection program is essential. This program is an introduction to Crime Prevention Through Environmental Design (CPTED).
- Understand why night inspections of financial institutions are necessary
- Understand the role of lighting and visibility
- Learn how building design flaws can create unsafe situations
- Review law enforcement’s suggested best practices to protect financial institutions
Workplace Violence Prevention: Guidelines for the Employer
Speaker: Branch Walton
Incidents of violence in the workplace are increasing, but there are many steps employers can take to reduce the chance of becoming a victim. Preventive policies and procedures will be covered in this session as well as tips for recognizing the warning signs and red flags and dealing with potential perpetrators. The presenter’s personal experience in dealing with incidents will reinforce the proactive recommendations discussed.
- Responding to an active shooter situation
- Identifying the potentially violent employee or ex-employee
- Discussion of the domestic violence issue
- Understand the myths and truths about the workplace violence “epidemic”
Security Regulations: What You Need to Know
Speaker: Barry Thompson
Section 748, NCUA Rules and Regulations, NCUA Letter 02-CU-12, and the standards of the industry determine the responsibilities of the security officer, management and the board of directors. In this session, we’ll review the requirements of a written security program, the financial institution and the security officer in protecting the staff and public.
- Learn what items should be included and excluded in your written security program
- Know the requirements of Section 748 NCUA Rules and Regulations
- Know the best practices of the industry
- Actual pictures taken of financial institutions are used to illustrate why the regulations exist
- The need for a mission statement in your security program
- Learn the items to include and not include in your written security program
- Understand the requirements of a security program and department
- Know the requirements of your regulator
- Know why a physical security review is recommended
New Technology: Cash Recyclers, Pod Banking & ITMs
Speaker: Barry Thompson
Banking as we’ve known it is rapidly changing. Apps, pod banking, cash recyclers, interactive teller machines, and other new technologies are affecting how we do business and offering new challenges to security. This fastmoving presentation embraces these new changes by explaining how we can implement them to make them valuable and profitable to the financial institution, while maintaining effective security protocols. This presentation isn't based upon theory. It's a real-life, real-time program relating to issues that may contribute to an institution's losses.
- Security using a cash recycler isn’t plug and play
- Know about apps for your financial institution
- Designing pod branches requires special security procedures
- Learn about the technologies that are changing the banking world
Social Engineering: How Not to Give Everything Away
Speaker: Barry Thompson
This fast-moving program on preventing losses will focus on the information identity thieves obtain before they call your financial institution and the information they want to get from you. You will learn how criminals target your institution when trying to obtain information or financial rewards. Understand how to question a person so you can determine if they are a customer or a thief. Don’t let the criminals socially engineer you or your staff into giving them financial information or access to another person’s account.
- Understanding how a social engineer can attack your financial institution
- Knowing the steps, a social engineer takes to make you like them
- Reviewing how a social engineering attack is designed and delivered
- The reason you don’t want employee entrance marked on your entry door
Recorded eSchool length: 7.5 hours
This eSchool is available to CUNA Training Bundle users at no additional cost.