Preparing your credit union for the future takes accurate research and diligent decision making. With the 2018-2019 CUNA Environmental Scan (E-Scan) Report, you can confidently guide your team into the future.
Organized into 10 trend-based chapters, this comprehensive report contains the latest research on consumer and business trends that credit unions need to focus on to compete in the marketplace. The report features forecasting trends and articles written by subject matter experts and validated by practitioners, to provide credible, actionable insights to help you plan for the successful future of your credit union.
The report includes chapters on:
• The social and business case for diversity
• Making it easier for members to do business with you
• Identifying and empowering your emerging leaders
• Responding to identity theft and fraud crisis
2018-2019 CUNA E-Scan Report is endorsed by CUNA Councils.
This report is also available in additional formats.