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Successful Collections Balancing Member Service and Credit Union Interests course (print)

Successful Collections Balancing Member Service and Credit Union Interests course (print)

Product Code:
S1310M

This course will show you how to safeguard your members' assets by minimizing losses due to unpaid loans.

Includes:
  • One CPD Online Complimentary Exam

  • $110.00
    Non Member Price
  • $55.00
    CUNA Member Price
 
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Lending is central to the mission of every credit union. That's why effective collections are so important. This course will show you how to safeguard your members assets by minimizing losses due to unpaid loans. Each chapter in the course opens with a "case study" based on actual events from real credit unions. Throughout the course, activities are presented to allow you to apply what you've learned.

This is a CUNA STAR course.

Topics include:

  • Collectors as Member Service Agents
  • Why Members Become Delinquent
  • Honing Communications Skills
  • Alternatives to Delinquency
  • Best Practices in the Collections Department
  • Bankruptcy Issues
  • Real Estate Collections

An optional online exam is available for this course through CUNA Professional Development Online (CPD Online). Exams can be purchased for $24.50 each.

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Have a question? Email or call 800-356-8010 ext. 3.