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Interpersonal Skills Understanding Your Impact on Members course (print)

Interpersonal Skills Understanding Your Impact on Members course (print)

Product Code:
S520M

Discover the tools needed to enhance critical interpersonal skills, and understand the impact of communication and interpersonal style.

Includes:
  • One CPD Online Complimentary Exam

  • $110.00
    Non Member Price
  • $55.00
    CUNA Member Price
 
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If you were a CUNA member, you would save $55.00 on this order. Interested in becoming a member? Learn more at cuna.org/join
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2nd Edition

Discover the tools needed to enhance critical interpersonal skills, and understand the impact of communication and interpersonal style. Employees will understand the importance of positive interaction with problem members. Staff will understand how to apply style and flexibility and how to read nonverbal messages.

This is a CUNA STAR course.

An optional online exam is available for this course through CUNA Professional Development Online (CPD Online). Exams can be purchased for $24.50 each.

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Have a question? Email or call 800-356-8010 ext. 3.