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Interpersonal Skills Understanding Your Effect on Others course (print)

Interpersonal Skills Understanding Your Effect on Others course (print)

Product Code:
M15M

Discover ways to understand your interpersonal style and its effect on others, read nonverbal cues, know when to be flexible and communicate effectively.

Includes:
  • One CPD Online Complimentary Exam

  • $120.00
    Non Member Price
  • $60.00
    CUNA Member Price
 
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Your leadership role means you're in the people business. Discover ways to understand your interpersonal style and its effect on others, read nonverbal cues, know when to be flexible, and communicate effectively.

This is a CUNA MERIT course.

Topics include:

  • The Impact of Communication
  • Communication Style: The Key to Understanding Ourselves and Others
  • Influence with Style: Interpreting What You See and Hear
  • Flexibility: The Only Characteristic More Important than Style
  • Applying Style and Flexibility
  • Managing with Style
  • Why Don't People Listen?
  • Nonverbal Messages: Reading People Like a Book
  • Getting the Message Across
  • How Can We Have Influence When All Goes Wrong?

An optional online exam is available for this course through CUNA Professional Development Online (CPD Online). Exams can be purchased for $29.50 each.

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Have a question? Email or call 800-356-8010 ext. 3.