Preparing your credit union for the future takes accurate research and diligent decision making. With the 2019-2020 CUNA Environmental Scan (E-Scan) Report, you can confidently guide your team into the future.
Organized into 10 trend-based chapters, this comprehensive report contains the latest research on consumer and business trends that affect credit unions and identifies areas of focus to compete in the marketplace. The report features forecasting trends and articles written by subject matter experts and validated by practitioners, to provide credible, actionable insights to help you plan for the successful future of your credit union.
You will read about trends such as:
• The prospect of recession looms
• Digital dexterity transforms the member experience
• Next-generation leadership
• Real-time payments are here. Now what?
The 2019-2020 CUNA E-Scan Report is endorsed by CUNA Councils.
This report is also available in additional formats.
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