Preparing your credit union for the future takes accurate research and diligent decision making. With the 2019-2020 CUNA Environmental Scan (E-Scan) Report, you can confidently guide your team into the future.
Organized into 10 trend-based chapters, this comprehensive report contains the latest research on consumer and business trends that credit unions need to focus on to compete in the marketplace. The report features forecasting and articles written by subject matter experts, to provide credible and actionable insights to help you plan for the successful future of your credit union.
You'll read about industry trends such as:
• The prospect of recession looms
• Digital dexterity transforms the member experience
• Next-generation leadership
• Real-time payments are here. Now what?
2019-2020 CUNA E-Scan Report is endorsed by CUNA Councils.
This report is also available in additional formats.
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