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Cancellations

Face-to-Face Events

All cancellations must be received in writing. Please provide a brief explanation for the cancellation and submit via email to reginfo@cuna.coop. Cancellations received more than 30 days prior to the event are subject to a 25% administrative fee on the order total. No refunds will be granted for cancellations received on or after 30 days prior to the event. Substitutions are accepted prior to the start of the program. Additional costs may apply. Please provide the event name current participant name and new participant name to reginfo@cuna.coop.

Webinars and eSchools

All cancellations must be received in writing. Please provide a brief explanation for the cancellation and submit via email to reginfo@cuna.coop. Cancellations received more than 7 days prior to the event are subject to a 25% administrative fee on the order total. No refunds will be granted for cancellations received on or after 7 days prior to the event. Substitutions are accepted prior to the start of the program. Additional costs may apply. Please provide the event name, current participant and new participant name to reginfo@cuna.coop.

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