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FiCEP Recertification Requirements and Guidelines

CUNA Financial Counseling Certification Program (FiCEP) and it's Certified Credit Union Financial Counselor (CCUFC) designation develops credit union counseling professionals to guide members through future financial situations and enables all credit union staff to become more confident in helping members.

After you've obtained your CCUFC designation, you must recertify every three years to ensure that your financial counseling knowledge is current. You will receive notification that your recertification is due to expire. You can then complete your recertification through an instructor-led webinar or self-study.

Steps for Recertification

Complete the following steps to obtain your recertification. If you have questions, please call 800-356-9655 ext. 4131 or ext. 4072.

1   2   3   4
Choose your method of recertification including self study, webinar, eSchool or workshop.

See recertification options & pricing below.

  Choose a proctor and schedule an exam date with your proctor prior to completing step 3.   Request your recertification exam by completing the Proctored Exam Request Form. Upon receipt of this form, the exam materials will be sent to your proctor.   Take your recertification exam. Online exam results are displayed immediately upon completion of exam and paper exam results are mailed 4 weeks after your proctor mails your exam to the National Processing Center. Your certificate will be mailed to you 6-8 weeks after processing the exam.

Recertification Options & Pricing

For the self-study option:

For the webinar and eSchool options:

For the workshop option:

ACE Accredited Program

The American Council on Education's College Credit Recommendation Service (ACE Credit) has evaluated and recommended college credit for CUNA Credit Union Financial Counseling Certification Program. For more information, visit ACE Credit's website.

Exam Procedures

All exams must be proctored, regardless of whether they are administered on paper or online. Learn more about proctored exam procedures.

Financial Counselors Listserv

Network anytime! Join fellow financial counselor professionals on the Financial Counselors Listserv. For affiliated credit unions only.

Frequently Asked Questions

Not finding all of the answers to your questions? View our Frequently Asked Questions for more information.

Financial Counselors Listserv
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