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Showing results 1-25 of approx. 256 for Operations Sales & Service products
Managing Member Accounts course ( PDF)

non-member: $110.00
CUNA member: $55.00

S1311P
5/8/2017

"People helping people" is the philosophy of the credit union movement. These engaging lessons will help you gain an understanding of the basic tools necessary for providing exceptional service to your members.

Products &, Services

Cross-Selling course (PDF)

non-member: $110.00
CUNA member: $55.00

S120P
5/8/2017

Discover the fundamentals of success for cross-selling, marketing, sales presentations, and telemarketing.

Products &, Services

Dividend Compounding and Annual Percentage Yield (APY) course (online)

non-member: $101.00
CUNA member: $50.50

C1001D
11/19/2016

This is an online course available through CUNA Professional Development Online (CPD Online).

Products &, Services

GreenPath Financial Wellness
5/22/2017

Since 1961, GreenPath has focused on counseling and educating credit union members to manage debt, prepare for large purchases, and make informed financial decisions.

Products &, Services

Tools and Technology course (online)

non-member: $70.00
CUNA member: $35.00

A1027D
5/28/2013

This is an online course available through CUNA Professional Development Online (CPD Online).

Products &, Services

The Role of Branch Employees in Growing Membership course (online)

non-member: $70.00
CUNA member: $35.00

A1032B
5/28/2013

This is an online course available through CUNA Professional Development Online (CPD Online).

Products &, Services

Managing Financial Education Programs course (print)

non-member: $120.00
CUNA member: $60.00

M30M
5/1/2013

This course will help staff understand how to reach the financially troubled member and offer insight into reaching niche markets and educating members.

Products &, Services

Develop A Career Plan course (print)

non-member: $110.00
CUNA member: $55.00

S1000M
4/4/2013

Discover how to evaluate your potential and opportunities and develop a formal career plan.

Products &, Services

Write Effectively course (print)

non-member: $110.00
CUNA member: $55.00

S1010M
4/4/2013

Discover how to become an effective writer with this hands-on guide. Practice good writing skills with interactive exercises.

Products &, Services

Member Service Exceeding Expectations course (online)

non-member: $119.00
CUNA member: $60.00

S1300
6/1/2015

This is an online course available through CUNA Professional Development Online (CPD Online).

Products &, Services

Business Communication Skills course (print)

non-member: $120.00
CUNA member: $60.00

M37M
3/13/2013

In this course, you'll learn to communicate in ways that get things done effectively and enhance your career opportunities.

Products &, Services

Using Technology to Improve Member Service course (print)

non-member: $110.00
CUNA member: $55.00

S1120M
4/4/2013

This course will help employees understand the changing role of front-line staff, communicating with members about technology, understanding critical technologies, and cross-selling remote services.

Products &, Services

Introduction to Credit Unions course - 2nd Edition (print)

non-member: $110.00
CUNA member: $55.00

S1304M
3/13/2013

This course provides you with an in-depth overview of the credit union movement, with an emphasis on how credit unions differentiate themselves from other financial institutions.

Products &, Services

Member Service Exceeding Expectations course (print)

non-member: $110.00
CUNA member: $55.00

S1300M
5/2/2013

Discover the key to providing service that exceeds member expectations. Learn the basics to enable you to deliver the courteous, accurate, and prompt service your members demand.

Products &, Services

Robbery Prevention and Preparation course (print)

non-member: $110.00
CUNA member: $55.00

S1320M
5/2/2013

Understand robbery precautions by learning from case studies that challenge you to draw lessons for your own credit union.

Products &, Services

Money and Negotiable Instruments course (print)

non-member: $110.00
CUNA member: $55.00

S1322M
5/28/2013

This course will help improve efficiency and accuracy by exploring the methods for handling cash, share drafts and other negotiable instruments.

Products &, Services

Guiding Members Through Economic Challenges course (print)

non-member: $110.00
CUNA member: $55.00

S1323M
5/30/2013

You will learn about the economy's effect on credit union products and services and the importance of financial counseling and education.

Products &, Services

Financial Counseling for Members course (online)

non-member: $119.00
CUNA member: $59.50

S1301
6/15/2015

This is an online course available through CUNA Professional Development Online (CPD Online).

Products &, Services

Your Role in Growing Membership course (print)

non-member: $110.00
CUNA member: $55.00

S1324M
1/17/2012

You will discover practical strategies for all employees at all levels and in all departments to support net membership growth.

Products &, Services

Security Procedure Protocol course (print)

non-member: $110.00
CUNA member: $55.00

S1309M
5/22/2013

This course offers a thorough foundation in security systems, procedures, and plans. Discover what you need to do before, during, or after an emergency.

Products &, Services

Call Center Service Skills course (print)

non-member: $110.00
CUNA member: $55.00

S1321M
5/29/2013

This course presents tips and techniques for enjoying your job and relating effectively with members, while dealing with repetitive tasks.

Products &, Services

Professional Member Service course (print)

non-member: $110.00
CUNA member: $55.00

S1308M
5/22/2013

This course provides successful strategies for building long-term member relationships with a focus on consultative selling.

Products &, Services

Member Relations course (online)

non-member: $70.00
CUNA member: $35.00

S20
5/2/2013

This is an online course available through CUNA Professional Development Online (CPD Online).

Products &, Services

Business Math - Lending and Credit course (print)

non-member: $110.00
CUNA member: $55.00

S1306M
3/13/2013

This course will familiarize you with calculations that are part of the lending and credit functions of a credit union.

Products &, Services

Business Math - Share and Deposit Accounts course (print)

non-member: $110.00
CUNA member: $55.00

S1307M
3/13/2013

This course will familiarize you with calculations relating to share accounts and other deposit accounts.

Products &, Services