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Showing results 1-25 of 45 for Training Tools products
Credit Union Accounts Teller and Member Service Handbook (print)

non-member: $59.90
CUNA member: $29.95

22642
10/16/2015

Teller and member-facing staff need to understand the various accounts offered by the credit union. This book starts them off with important definitions, features, and benefits of the various accounts.

Products &, Services

Credit Union University Administrators Manual (print)

non-member: $300.00
CUNA member: $150.00

23412
3/13/2013

This guide is for individuals who plan to create a corporate university at their credit union.

Products &, Services

Economics for Credit Union Professionals (print)

non-member: $119.90
CUNA member: $59.95

23398
3/12/2013

This comprehensive text uses credit union examples to explain the key concepts of modern economics in nontechnical language.

Products &, Services

Communications Skills Teller and Member Service Handbook (print)

non-member: $59.90
CUNA member: $29.95

22644
3/13/2013

This handbook helps tellers and member service representatives communicate effectively with people of differing backgrounds, ages and personalities.

Products &, Services

Credit Union Supervisory Committee Handbook (print)

non-member: $39.90
CUNA member: $19.95

763
3/12/2013

This guide describes supervisory committee relationships with members, directors, other committee members, management and staff, external and internal auditors and regulatory agencies.

Products &, Services

Managing Credit Union Finance (print)

non-member: $119.90
CUNA member: $59.95

23497
3/13/2013

This offers insights into how analysis and planning make the difference between lending and simply running programs.

Products &, Services

Credit Union Mortgage Lending Strategies the Best Never Rest (print)

non-member: $79.90
CUNA member: $39.95

22639
3/12/2013

For credit unions, getting into the mortgage business is a strategic decision—and a long-term commitment. This book is for those who are ready to do mortgage lending in a serious way.

Products &, Services

Compliance and Marketing eGuide (PDF)

non-member: $89.90
CUNA member: $44.95

23328P
10/16/2015

This eGuide is the new edition designed to walk marketing staff through the ins and outs of compliance - including NCUA basics and beyond.

Products &, Services

Bankruptcy Basics - Reducing Your Losses (PDF)

non-member: $198.00
CUNA member: $99.00

26895P
3/12/2013

Bankruptcy Basics: Reducing Your Losses

Products &, Services

Credit Union Board of Directors Handbook (print)

non-member: $49.90
CUNA member: $24.95

22824
3/12/2013

The Board of Directors Handbook helps directors build confidence and gain shared understanding.

Products &, Services

Bankruptcy Basics - Reducing Your Losses

non-member: $239.90
CUNA member: $119.95

26895
4/4/2013

Discover what you need to know about the Bankruptcy Abuse Prevention and Consumer Protection Act of 2005.

Products &, Services

CUNAs Guide to Mergers

non-member: $139.98
CUNA member: $69.99

28868
7/16/2010

This guide offers a strategic perspective of merger goals and a practical understanding of the merger process.

Products &, Services

Directors Handbook for Credit Union Regulations (print)

non-member: $59.90
CUNA member: $29.95

21310
5/1/2014

This handbook offers insight into the many laws and regulations with which credit unions must comply, both as financial institutions and as employers.

Products &, Services

Checks and Share Drafts Teller and Member Service Handbook

non-member: $59.90
CUNA member: $29.95

22643
3/12/2013

Checks & Share Drafts is a great introduction for new employees and a handy reference for experienced tellers and member service representatives.

Products &, Services

Credit Union Teller Handbook (print)

non-member: $49.90
CUNA member: $24.95

22823
3/13/2013

This handbook includes sections on translating financial jargon into terms members understand, instructions on identifying and correcting common mistakes and the most current procedures to head off fraud.

Products &, Services

Credit Union Loan Professional Handbook (print)

non-member: $79.90
CUNA member: $39.95

766
3/12/2013

This handbook explains the loan professionals' most important duties and responsibilities, and includes self-assessments that reveal your credit union's practice of important lending concepts.

Products &, Services

CU Board Peak Performance (print)

non-member: $58.00
CUNA member: $29.00

30119
3/12/2013

In this book, author Yvonne Evers shares five key strategies that all boards need to implement to be successful.

Products &, Services

Consumer Lending Management (print)

non-member: $79.90
CUNA member: $39.95

22479
3/12/2013

Learn how your credit union can become more competitive in lending, stand out in the lending market and provide the highest quality financial service to your members.

Products &, Services

CU Sales - Connecting With Members Seminar in a Box

non-member: $440.00
CUNA member: $220.00

26902
3/15/2013

With this Seminar in a Box, staff will learn that by demonstrating a positive regard and developing a good rapport with members, they can create an exceptional experience for members.

Products &, Services

People Not Profit the Story of the Credit Union Movement (print)

non-member: $49.90
CUNA member: $24.95

22228
3/12/2013

Cover significant points in U.S. credit union development - from the early years of struggle through the remarkable growth and development of the end of the 20th century.

Products &, Services

50 Ways to a Better Board Ideas to Improve Your Recruiting Process (print)

non-member: $35.90
CUNA member: $17.95

25121
3/12/2013

Recruiting volunteers is a year-round job. This new guide gives CEOs, directors, and staff of your credit union ideas to improve your recruiting process--and keep your board energized and focused year after year.

Products &, Services

CU Disaster Recovery Seminar in a Box

non-member: $440.00
CUNA member: $220.00

27580
3/15/2013

This Seminar in a Box will provide you with the basics every credit union staff member should know about preparing for and recovering from a disaster.

Products &, Services

So, You Want to Open a New Branch Office

non-member: $79.90
CUNA member: $39.95

26893
3/25/2013

This guide shares the details of launching your new branch.

Products &, Services

CU Security and Fraud - Robbery Procedures Seminar in a Box

non-member: $440.00
CUNA member: $220.00

27592
3/15/2013

A robbery is a highly emotional situation that requires clear cut plans your staff can follow. This seminar provides the tools to protect staff and members.


Products &, Services

CU Sales - Planning, The Foundation of Sales Seminar in a Box

non-member: $440.00
CUNA member: $220.00

26901
7/16/2010

Learn how to lay the groundwork for effective sales and service interactions with members.

Products &, Services