Skip to main content
Promotion: Promotional Banner Image

CUNA is now America’s Credit Unions.
A stronger voice to advance the credit union industry.

Learn More

Cancellations

In-Person Events

All cancellations must be received in writing. Please provide a brief explanation for the cancellation and submit via email to hello@cuna.coop. Cancellations received more than 30 days prior to the event are subject to a 25% administrative fee on the order total. No refunds will be granted for cancellations received on or after 30 days prior to the event. Substitutions are accepted prior to the start of the program. Additional costs may apply. Please provide the event name current participant name and new participant name to hello@cuna.coop.

Webinars, eSchools and Online Events

All cancellations must be received in writing. Please provide a brief explanation for the cancellation and submit via email to hello@cuna.coop. Cancellations received more than 7 days prior to the event are subject to a 25% administrative fee on the order total. No refunds will be granted for cancellations received on or after 7 days prior to the event. Substitutions are accepted prior to the start of the program. Additional costs may apply. Please provide the event name, current participant and new participant name to hello@cuna.coop.