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CUNA Enterprise Risk Management Certification School

October 6-8, 2021, Las Vegas, NV


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Tony Ferris Tony Ferris



Blending over 25 years of experience working with financial institutions and his passion to drive change, Tony helps leaders evolve in the way they think, strategize, and govern. To that end, Tony and Rochdale has led the change on defining business processes around governance, risk, and assurance disciplines to formalize how organizations make better decisions in pursuit of success.

Tony's professional experience has ranged from operating large staff operations to governance and leadership consulting. Previously, Tony was Vice President of Member Relations at U.S. Central Federal Credit Union, as well as serving for almost ten years with the Federal Reserve Bank of Kansas City managing Human Resources and Savings Bond operation on behalf of the U.S. Treasury.

Tony received a Bachelor of Science in Finance (Cum Laude), as well as his Master of Business Administration from Northwest Missouri State University. He is also a certified leadership development and organizational performance instructor with Developmental Dimensions International. In addition, Tony completed the Graduate School of Bank Operations & Technology program at Vanderbilt University.

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Scott Hood Scott Hood

Strategy, Risk and Assurance Partner


Scott Hood is a Strategy, Risk and Assurance Partner with Rochdale. He specializes in helping credit unions implement and improve their Enterprise Risk Management (ERM) processes. He has worked with the boards and management of credit unions of all sizes in identifying risk management objectives, tailoring processes to meet their needs, identifying and assessing exposures, developing reporting, implementing the organizational structures to support ERM, determining risk appetite, and taking actions to mitigate and capitalize on significant risk exposures and opportunities.

Scott also serves on the Farmers Insurance Board of Governors and Audit Committee. Prior to joining the Rochdale in 2008, Scott held senior positions with Ernst & Young, Swiss Re, and his own consulting firm. In addition to asset/liability and risk management, his background includes treasury management, financial operations, systems development and implementation, and consulting on a wide variety of financial and process improvement initiatives.

Scott holds a MBA in Finance and Accounting, as well as a BS in Mechanical Engineering, from the University of Kansas. 

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Jeff Owen Jeff Owen

Chief Operating Officer


Jeff utilizes his passion for credit unions, combined with his breadth of experience and analytical expertise, to lead a variety of credit union, corporate credit union and CUSO engagements. Jeff works with boards and management teams on ERM, risk appetite, strategic planning and other related projects.

Jeff leverages his 20 years' experience in the financial services arena for the good of client organizations. Prior to Rochdale, Jeff worked at the Federal Reserve Bank of Kansas City, and was part of the Bank's Management Development Program. Jeff began his career at the Federal Reserve as an analyst in Retail Payments (ACH and Check Processing), before transitioning to the Human Resources department where he led the Bank's college recruiting program, orchestrated district-wide software implementations, and coordinated several other District and System-level initiatives. Jeff transferred to the Savings Bond department, where he managed staff and operations responsible for originating, printing, and servicing U.S. Savings Bonds. Jeff also managed the Information Technology administrative team, including coordination of the division's COSO/Enterprise Risk Management activities, all IT department budgets, and assisted in the planning and coordination of a move to a new District headquarters building.

Jeff received a Bachelor of Science degree in both Management and Marketing, as well as a Master of Business Administration degree, from Northwest Missouri State University.

Outside of work, Jeff stays busy with his family, including his wife, three daughters and a dog. He is also on the board of a local charity dedicated to providing assistance and hope to those affected by cancer.

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