Hotel cancellations
Reservations cancelled on or before January 31, 2022 will not be charged a cancellation fee. Reservations cancelled after January 31, 2022 will be subject to a one night’s room and tax cancellation fee per room. After February 16, 2022, each cancellation will be subject to the hotel cancellation policy.
- All reservations, changes and cancellations must be made with the Housing Bureau by Friday, February 11, 2022, at 4:30 pm (EST).
- Between February 12-15, 2022, the Housing Bureau will transfer reservation information to participating hotels. During this time, no changes can be made.
- Beginning on Wednesday, February 16, 2022, all changes and cancellations must be made directly with the hotel and all cancellations are non-refundable.
- Beginning on Friday, February 18, 2022, you should receive your hotel reservation assignment.
Wait list rooms
If the date you are looking to book is not available at the time of making a reservation, complete the reservation for the nights that are available. Once you receive your email acknowledgement from onPeak, click on the link in the Wait List section. At that time, you can wait list those additional night/s. You can also call (855) 906-2270 to speak with an onPeak team member to wait list your night/s. There is not a wait list for specific hotels. If the hotel you prefer is not available, we suggest that you secure a room at one of the available hotels. You are welcome to check back with onPeak on hotel availability.
Official Housing Bureau
CUNA GAC’s official housing is handled exclusively by onPeak. Please be aware that there are companies out there that claim to provide housing services for the CUNA GAC that are not affiliated with CUNA. In the future you may receive a fax, email or phone call that offers you cut-rate housing. The author’s apparent intent is to convince you that the offer is made on behalf of CUNA The offer is not made on CUNA’s behalf.
Federal Tax Exemption Form
For federal credit unions to qualify for tax exemption from state and local taxes assessed to room charges, final payment must be made with a federal credit union-issued check, share draft or credit card. If paying with a share draft, contact the hotel to obtain the requirements.
Payments made by personal check, personal share draft or personal credit card will not qualify for the exemption. Both forms (DC specific and NCUA Tax Exemption Letter) must be presented upon hotel check-in by the attendee.
For more information, call 800-356-9655, ext. 5700, or e-mail gacinfo@cuna.coop