logo
Back to cuna.org

What’s  Your  Member  Loyalty  Score?

Does your credit union know how to create an experience that exceeds member expectations? Is your organization’s culture effective at encouraging service, engagement and loyalty?

Find out when you take CUNA’s 10-question assessment to get your Member Loyalty Score and discover if you’re a Member Loyalty Pro, Rookie or Amateur!

SCORE:0

That makes you aMember Loyalty Amateur.

That’s okay! There are lots of ways to start improving the member experience and culture at your credit union. CUNA has developed Creating Member Loyalty (CML) for institutions like yours.

You can view a preview of how the CML program works when you download our free presentation. Plus, you’ll also find case studies telling the story of how implementing CUNA’s CML brought success to credit unions like yours.

That makes you aMember Loyalty Rookie.

Not too shabby! Your credit union is certainly doing some things right, but you could use some additional training and coaching to get everyone in top shape. CUNA has developed Creating Member Loyalty (CML) for institutions like yours.

You can preview all that CML has to offer your credit union when you download our free presentation. Plus, you’ll also find case studies telling the story of how implementing CML brought success to credit unions like yours.

That makes you aMember Loyalty Pro!

Congratulations! You’re certainly doing some of the right stuff. Yet, that doesn’t mean there’s no room for improvement. Even the very best need to stay on top of their game.

See how you compare to credit unions that are implementing Creating Member Loyalty (CML) and seeing success in these case studies.

P_Footer