Removing Barriers Blog

CUNA Comments on NCUA’s Communications & Transparency
Posted March 08, 2021 by CUNA Advocacy

Today, CUNA filed a comment letter in response to the NCUA’s RFI on communications and transparency. We applaud the agency for taking the initiative to solicit feedback on how it can increase the effectiveness and efficiency of its communications to the public. It is now more important than ever to ensure credit unions have timely access to necessary information from the agency.

While, overall, the agency does a good job in communicating important information to the industry, we took the opportunity to share a number of suggestions on things that can be improved. For example, the NCUA Express email are often flagged and sent to recipients’ spam folders. Further, the agency should do more in the area of social media, including posting all video communications to the official NCUA YouTube channel.