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CUNA is now America’s Credit Unions.
A stronger voice to advance the credit union industry.

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Customer Service

Call Us

(800) 356-9655



Madison, WI

4703 Madison Yards Way, Suite 300
Madison, WI 53705-2930


Washington, DC

99 M Street SE, Suite 300
Washington, DC 20003


CUNA 99M front desk



Find answers to common questions below.

Members of CUNA and NAFCU have voted in favor of approving the merger to form America’s Credit Unions. The new organization will be legally formed January 1, 2024, and we’ll be spending the next year aligning products and services so our members, and our industry, can thrive. Learn more.

RESET YOUR CUNA ACCOUNT PASSWORD HERE. You will receive an email with next steps.

  • If you do not receive a password reset email, please:   
    • Check your spam/junk email folder
    • Have your email administrator add the following domain for safelisting: *
  • If you receive a password reset email but it takes you to the login screen and NOT to the area to create a new password, please do the following:
    • If your organization uses an email scanner, ask your IT Team or email administrator to add a safelist policy to their Safelinks for our domain:

If email messages like order confirmations, registration information or password resets don't seem to be reaching you, learn how you can set up safelisting.

We're here to help! Send an email to and we'll take it from there. If you include information like the names of your registrants, the product name or the school/conference name, we can help complete your order.