Removing Barriers Blog

Comments submitted to FCC re: TRACED regulations
Posted October 26, 2020 by CUNA Advocacy

CUNA filed comments with the Federal Communications Commission (FCC) on the latest round of Telephone Consumer Protection Act (TCPA) regulations. This rulemaking is designed to implement a TRACED Act provision requiring review of TCPA’s “prior consent” exemptions.  In the letter, CUNA points out that credit unions, as non-profit cooperatives, have a unique relationship with their members that requires unfettered informational communications on issues ranging from governance and financial education to critical fraud alerts and account status calls and texts.  Credit union members want and often need to receive these calls, and the adoption of an “opt-out” regime and record keeping obligations would treat these communications like telemarketing calls, hindering credit unions’ ability to provide vital information to their members.

CUNA’s letter further argues that the FCC should not adopt limitations on the number of calls that can be made pursuant to the exemptions for these informational or non-solicitation calls, and asks for an expansion of the existing exemptions for informational calls and texts to wireless phones.  CUNA has a petition requesting similar relief on file with the FCC.

For more information, please contact Damon Smith.