Advanced ERM eSchool 2023

December 13, 2023 // 1:00 – 2:15 p.m. 

Panel:
- Dick Ashjian
- Joe Boeser
- Ashley Thurston

Moderator:
- Jeff Owen

There is no doubt significant value to be found from an effective ERM program. That said, many credit unions are challenged with communicating and realizing that value within their organizations.  Join this session to listen to your peers as they discuss strategies to ensure ERM is making the maximum impact at your credit union.

Learning objectives:

• Hear from your peers on how they define success of an ERM program
• Understand importance of identifying, documenting, and tracking key objectives of ERM program
• Learn key aspects of ways to communicate the importance of ERM and how to get others engaged

On-demand // Available December 15, 2023

Speakers: 
- David Seibert
- M. Kallestad

As with all things regarding effective communication, understanding the various parties to the conversation allows the message to be presented in a manner that is easier to digest and interpret. This is the same way with ERM. It’s critical to understand the various audiences and stakeholders involved with your ERM program. Many talk about the challenges of gaining the attention of executives, yet few ever stop and ask executives what they care about and hope to get from the ERM program. Join us to learn key ideas around what’s most important to executives and board members, as well as identify strategies to communicate in a manner that gets heard.

Learning objectives: 

• Learn the importance of speaking about risk from the stakeholder's perspective
• Consider what is important to executives and board members and identify strategies to speak in a way that you get heard
• Identify ways to report and display risk elements in a manner that an executive will pay attention

On-demand // Available December 15, 2023

Speaker: Mark Callender

Cloud vendors play a key role in the success of your credit union. However, relying on these vendors brings added and unique risk. Managing these vital relationships and risks is important to ensure third-party products and services comply with applicable laws, regulations, and security best practices.

Learning objectives:

• Discuss onboarding to monitoring
• Understand the unique challenges presented in managing cloud vendor relationships,
• List key risk concerns in cloud vendor management 
• Learn steps to shore up your program with technology changes

On-demand // Available December 15, 2023

Speaker: Kristina Del Vecchio

It is no coincidence that as plaintiffs’ attorneys continue to creatively target additional banking practices, the CFPB also has been rapidly expanding upon its definition of UDAAP violations. The CFPB publicly stated that its actions do not preclude state enforcement efforts, laying the groundwork for states to aggressively pursue violations of federal law even absent the CFPB’s coordination. This session will discuss how recent developments impact your credit union’s risk and compliance functions.  

You will learn about:

• Recent developments and trends in litigation and CFPB supervisory and enforcement actions under its UDAAP authority;
• The “state” of state supervisory and enforcement authority with regard to unfair and deceptive acts and practices and federal consumer protection laws; and
• Why your credit union should monitor and evaluate how these trends and developments impact the banking industry and your credit union.

On-demand // Available December 15, 2023

Speaker: Matt Scarborough

In this session, we will start by putting the current buzz about AI tools into perspective, highlighting key lessons learned from prior major shifts in financial services and applying them to planning next steps for the use of AI. It will then focus upon critical compliance and risk success factors for beginning to use AI, with particular attention to lending products, and illustrate those factors through examples.

Learning objectives:

• Put AI in perspective for credit union leaders: what matters now vs. being many years away
• Understand key compliance and risk success factors and how those are applied in real-world examples
• Understand actions to take now to ensure that your organization is prepared to embrace these evolving technologies, now or in the future

On-demand // Available December 15, 2023

Speaker: Branch Walton

Robberies, active shooters, insider threats, hostile members, or civil unrest happening are common today. These risks can spill over into your business. Is your CU prepared to deal with them?

Your workplace is not immune to acts of violence by disgruntled employees, former employees, or members. This session will cover warning signs or pre-incident indicators to help you identify the potential perpetrators of such acts. Preventive policies and procedures will be covered as well as lessons learned from past incidents.  

Learning objectives

• Identifying and responding to emerging threats in today’s landscape with a focus on personal safety and keeping the member.
• Discussion of risk levels by covering “See Something, Say Something”, situational awareness, vulnerabilities, and response teachings.
• Observation skills will be improved, which lead to improved employee awareness and preparedness.

On-demand // Available December 15, 2023

Speaker: Sue Landauer

Internal Audit rounds out the three lines and does so effectively when working collaboratively with the first and second lines in planning, monitoring controls, and reporting to management and the board on the effectiveness of the overall safety and soundness practices that are in place. This session will highlight how to achieve the collaboration you desire.

Learning Objectives:

• Discuss effective techniques to create a comprehensive internal audit schedule that encompasses both regulatory compliance and risk management, including risks unique to your credit union.
• Learn about reporting autonomy – reports aren’t a one-size-fits-all.  Learn what to report, who to report to, and how much information to provide.
• Discuss how compliance and risk monitoring can maximize resources while managing and reducing risk.

On-demand // Available December 15, 2023

Speaker: Mark Haberland

Are you confident your models provide you with reliable information so you can make your most important decisions? You can’t afford not to be. Model Risk Management (MRM) sets the framework for optimal model performance.

In a recent survey of credit union leaders, MRM was cited by respondents as the single most “eye-opening” topic they’d been introduced to in the last year. However, as credit unions approach MRM, many don’t even know where to start. 

Learning Objectives:

• Understand how to develop a model definition, inventory, and risk rating process.
• Learn what goes into an MRM policy and how that governs your program.
• Walk through how to implement and “right size” your MRM program.
• Discover the importance of making MRM part of your credit union’s culture.