• Energize sales and service throughout your credit union.

    Success in today’s financial services industry means evolving your credit union’s sales and service practices to create a member experience that leads to increased engagement. The opportunity to differentiate is now about driving experience rather than reacting to a situation. Adding value and remaining relevant in the eyes of your members requires consciously changing what you do today to prepare for the financial landscape of the future.

    Join us in Las Vegas…. Together we’ll explore what’s needed to ensure your credit union will outpace the rapidly changing needs and demands of your members.

    August 14-16 // Las Vegas

                Registration Information                

    CPE Credits: You can earn group-live credits for this program. No advance preparation or prerequisites are required. For more information regarding administrative policies, such as complaint and refund, please contact CUNA at 800-356-9655, ext. 4249. To view all programs that offer CPE credits, click here.

  • Credit Union National Association (CUNA) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.


  • For more program content information, call 800-356-9655, ext. 4249, or e-mail training@cuna.coopFor registration questions, call 800-356-9655, ext. 4400, or e-mail reginfo@cuna.coop.

  • Denny Graham President/CEO of FI Strategies LLC

    Use a focused sales and service culture to attract and retain your most important members, says Denny Graham, president/CEO of FI Strategies LLC, a CUNA strategic partner. Read more on news.cuna.org.