• Cultivate service excellence at your credit union

    With no shortage of competition in the financial services marketplace, superior service remains the most effective way for credit unions to distinguish themselves. At this engaging and enlightening institute, you’ll be immersed in the daily culture of the Ritz-Carlton.

    You’ll speak to staff members, hear from leaders and witness the beautiful synchronicity of day-to-day operations. By attending, you’ll experience a model of service excellence that will allow you to surpass members’ expectations and build a reputation as a service leader. Don’t miss out on this one-of-a-kind learning opportunity!

    May 8-10, 2017 // Denver, CO

    Registration Information

    CUNA Operations, Sales and Service CouncilThis event is produced by the CUNA Center for Professional Development and endorsed by the CUNA Operations, Sales and Service Council.


    CPE Credits: Group-live credits for this program are being determined. To view all programs that offer CPE credits, click here.

  • Credit Union National Association (CUNA) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.


  • For more program content information, call 800-356-9655, ext. 4249, or e-mail training@cuna.coopFor registration questions, call 800-356-9655, ext. 4400, or e-mail reginfo@cuna.coop.