ADA Compliance Notice & Policies and Terms & Conditions

Meeting and Event Code of Conduct

Credit Union National Association (CUNA) holds professional conferences and meetings to enable its members to receive continuing education, build professional networks and discover new products and services for professional use. This Meetings & Events Code of Conduct applies during all CUNA meeting-related events, including those sponsored by organizations other than CUNA but held in conjunction with CUNA events, in public or private facilities. CUNA is committed to providing a productive and welcoming environment for all attendees. CUNA seeks to provide a conference environment in which diverse participants may learn, network and enjoy the company of colleagues in an environment of mutual human respect. 

All CUNA related individuals, including, but not limited to, attendees, speakers, volunteers, exhibitors/vendors, CUNA staff, service providers and others involved in the events, are expected to abide by this code, specifically, to uphold the principles of Integrity, Respect and Responsibility:

  • Integrity: acting in an honest and ethical manner;
  • Respect: honoring differences in people, ideas, and opinions; and
  • Responsibility: accepting ownership for one’s own conduct.

CUNA is also dedicated to providing a harassment-free conference experience for everyone based on race, religion, citizenship, gender (including pregnancy), national origin, age, disability, veteran status, genetic information or any other protected characteristics.

  • Harassment may include offensive verbal comments, deliberate intimidation, stalking, following, harassing photography or recording, sustained disruption of talks or other events, inappropriate physical contact and unwelcome attention. 
  • Sexual language or imagery is not appropriate for any conference venue, including booths, presentations, roundtable discussions, workshops, parties, social media and other online media.
  • Participants asked to stop any harassing or inappropriate behavior are expected to comply immediately.
  • If a participant engages in harassing or inappropriate behavior, CUNA may take any action it deems appropriate, including warning the offender or expulsion from the conference with no refund.

If you or others are experiencing inappropriate behavior or are being harassed at a CUNA event, please contact a member of the CUNA event team immediately. Our team will be happy to help participants contact hotel/venue security or local law enforcement, or otherwise assist those experiencing the behavior or harassment to feel safe for the duration of the conference. CUNA staff can be identified by their STAFF badges.

Photo Release 

CUNA, itself or by its contractors, may be photographing, videotaping, audio-taping or webcasting sessions and events at this event. By registering, attendees acknowledge these activities and agree to allow their image to be used by CUNA, such as in association publications, on CUNA's website and in marketing and promotional materials, without compensation.

CUNA is dedicated to creating a welcoming, respectful, safe and harassment-free conference experience for everyone. CUNA holds its staff and all attendees, exhibitors, and sponsors to an expectation of respect, appropriate behavior, common courtesy, and positive personal interaction. CUNA prohibits and will not tolerate any form of harassment or bullying. CUNA reserves the right to revoke registration, without warning or refund, of anyone who violates those expectations. Violation may also result in prohibition from registering for, or attending, future events.

Americans with Disabilities Compliance

If you are using a screen reader and are having problems using this website, please call 1 800 356-9655 for assistance.

Policies, Terms and Conditions

Use of cuna.org and related sites is subject to the policies, terms and conditions contained herein. By using any Credit Union National Association, Inc. (CUNA) web or digital property, and or purchasing and/or using CUNA products and services, you agree to these policies, terms and conditions.

  1. Privacy Policy

    Credit Union National Association (CUNA) is committed to responsible use of your personal and business information (“Information”). This Privacy Policy is an expectation you can have in all your dealings with CUNA.
  2. Credit Card Information

    To help keep your information safe, CUNA does not accept credit card numbers via electronic message (e-mail, instant messaging, etc.). Emails received with credit card information will be deleted. You may make credit card purchases via our website, or please contact member service at 1 800 356-9655 to make a purchase or for general assistance.”
  3. Intellectual Property

    CUNA materials are copyright protected. CUNA trademarks are proprietary. No part of any information, product or service may be shared, reproduced, transmitted, or stored by any means, without the prior written permission of the copyright/trademark owner.
  4. Warranty and Limitation of Liability

    NEITHER CUNA NOR ANY OF ITS AFFILIATES OR THEIR RESPECTIVE EMPLOYEES MAKE ANY EXPRESS OR IMPLIED WARRANTY, OR ASSUME ANY LEGAL LIABILITY OR RESPONSIBILITY FOR ACCURACY, ADEQUACY, COMPLETENESS, OR USEFULNESS OF ANY PRODUCT, SERVICE OR INFORMATION. THEY ARE PROVIDED “AS IS” WITH THE UNDERSTANDING THAT CUNA IS NOT ENGAGED IN RENDERING LEGAL, ACCOUNTING, OR OTHER PROFESSIONAL SERVICES. IF PROFESSIONAL ADVICE IS REQUIRED, THE SERVICES OF A COMPETENT PROFESSIONAL SHOULD BE SOUGHT. BY PURCHASING PRODUCTS OR SERVICES OR PARTICIPATING IN INTERACTIVE PORTIONS OF THE SITE, YOU HEREBY DISCLAIM, WAIVE AND FULLY RELEASE ANY AND ALL CLAIMS WHETHER IN WARRANTY (EXPRESS OR IMPLIED) TORT, STRICT LIABILITY OR OTHERWISE, YOU HAVE OR MAY HAVE AGAINST CUNA OR ITS AFFILIATES, FOR ANY AND ALL DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE, RELATED THERETO.
  5. No Endorsement.

    The site may contain links to information created and maintained by third parties. These links are provided solely for your convenience. CUNA does not guarantee the accuracy, relevance, timeliness, or completeness of any third-party information. Further, the inclusion of links to third party sites is not intended to assign importance to those sites and the information contained therein, nor is it intended to endorse, recommend, or favor any views expressed, or commercial products or services offered on these third-party sites, or the vendors sponsoring the sites. The views and opinions of authors or participants do not necessarily state or reflect those of CUNA or its affiliates.
  6. Monitoring

    CUNA does not actively monitor its site for inappropriate participation and does not undertake editorial control of postings. However, in the event that any inappropriate participation or posting is brought to the attention of CUNA, we will take appropriate action.
  7. Termination

    CUNA reserves the right to terminate access to any user of its site.
  8. Products and Services Purchases and Use

  9. Rules & Etiquette for Interactive Products and Services and CUNA Digital and Web Properties, including, Communities

  10. Antitrust Policy

    It is the policy of CUNA to comply strictly with all Antitrust Laws that relate to the conduct of its activities. CUNA, League and credit union representatives involved in CUNA activities should familiarize themselves with the CUNA Antitrust Compliance Program, and, when participating in CUNA sponsored meetings and activities, act in accordance with the Program. Counsel should be consulted in all cases involving specific situations for interpretations or advice if any participant has questions as to antitrust obligations and a CUNA staff member or counsel should attend all meetings in which issues with antitrust implications are expected to be discussed.
  11. Antitrust Guidelines

    These Guidelines are intended to promote compliance with the Antitrust Laws, not to create duties or obligations beyond what the Antitrust Laws actually require. CUNA, League and credit union representatives involved in CUNA activities, should be aware that these Guidelines cannot address every potential area of antitrust concern. In the event of inconsistency between these Guidelines and the Antitrust Laws, the Antitrust Laws shall control.