CUNA’s Financial Counseling Certification Program (FiCEP) was designed for staff in various positions at the credit union (from lending to collections to member service representatives) to better serve their members. This training teaches students how to counsel members so they can budget better, save smartly, pay down debt, and plan for the future. Obtaining the training and associated credentials allows your credit union to differentiate itself from other financial institutions and be more confident in helping members build a stronger financial future.
Purchasing this book also enables learners to recertify the Certified Credit Union Financial Counselor (CCUFC) designation. Click here to learn more about the CCUFC designation.