How to safelist emails from America's Credit Unions

• Search for email from America's Credit Unions in your spam/junk folder. If you find one, open it and indicate that is it not junk/not spam.
• On the Tools menu, click Options.
• On the Preferences tab, click Junk E-mail.
• On the Safe Senders tab, click Add.
• Add americascreditunions.org where it says “Add address”.
• Click OK.

• Go to Tools then to Environment.
• Go to Views, Make sure Default Read View is clicked on HTML, click ok, then close.
• Open your “Mail Summary”.
• Find the email you want to safelist and click on Always Allow all the way on the right side.
• In a few minutes your safelisted email will appear in GroupWise. That email address should get through the spam filter.

• Search for email from America's Credit Unions in your spam/junk folder. If you find one, open it and indicate that is it not junk/not spam.
• Open an email that you have received from America's Credit Unions.
• Click on the small down-arrow next to “Reply”.
• Click “Add ___@americascreditunions.org to Contacts list”.

• Search for email from America's Credit Unions in your spam/junk folder. If you find one, open it and indicate that is it not junk/not spam.
• You must set up a “filter”, but first:
  • If you find email from americascreditunions.org in your “Yahoo! bulk” folder, open the email and click “Not Spam”.
  • If you find mail from americascreditunions.org in your “Blocked Addresses” list, select the email and click “Remove Block”.
• Now create the filter:
  • Open Yahoo! Mail and click on “Mail Options” in the upper right hand corner.
  • Select “Filters” (in the bottom left corner).
  • On the Filters page, click “Add”.
  • Select the “From header:” rule, and add “contains” and americascreditunions.org to match all mail from americascreditunions.org.
  • Click the “Choose Folder” pull down menu and select ‘Inbox’.
  • Pick the Add Filter button.

• Search for email from America's Credit Unions in your spam/junk folder. If you find one, open it and indicate that is it not junk/not spam.
• Click the Contacts link (or open your AOL Address Book).
• Click the +New button.
• In the New Contact window, enter ___@americascreditunions.org into the "Primary E-Mail 1" field.
• Click “Create”

Search for email from America's Credit Unions in your spam/junk folder. If you find one, open it and indicate that is it not junk/not spam.

New Subscribers: Add the “From" address to your AOL address book:

• Click the Mail menu and select Address Book.
• Wait for the “Address Book” window to pop up, then click the Add button.
• Wait for the “Address Card for New Contact” window to load.
• Once loaded, cut and paste the From email address into the “Other E-Mail” field.
• Make our From address the “Primary E-Mail” address by checking the corresponding checkbox.
• Click the Save button.
• Repeat these same steps for cuna.com and cuna.coop.

Existing Subscribers: If you are already a subscriber but the email isn’t getting through, the email may be in your AOL Spam Folder.

• Open web mail and look in your Spam Folder.
• If your find our email in your spam folder open it and click the “This Is Not Spam” button.
• Then add the “From address” onto your Address Book as outlined in the “New Subscribers” instructions above.

• Search for email from America's Credit Unions in your spam/junk folder. If you find one, open it and indicate that is it not junk/not spam.
• Check to see if cuna.org appears in the “Blocked Senders” list. If so, select it and click on the “Remove” button.
• Next, open your mailbox and click “Options” in the upper right hand corner.
• At the top of the page, click on the “Junk E-mail Protection” link.
• Next, click on “Safe List”, which is down near the bottom.
• Copy and paste cuna.org where it says “Type an address or domain”.
• Click the “Add” button.
• Repeat these same steps for cuna.com and cuna.coop.

If you have enabled “Restrict Incoming Email,” also do the following:

• Select Preferences.
• Select “Restrict Incoming Email”. If Enable Email Controls is set to Yes, then you are restricting incoming emails.
• Select Allow email from addresses listed below.
• Enter the americascreditunions.org address you've received messages from.
• Click the Add button.

• Search for email from America's Credit Unions in your spam/junk folder. If you find one, open it and indicate that is it not junk/not spam.
• Go to “Mail” > “Preferences”.
• Go to “Mail” > “Preferences”, then go to the Rules tab.
• Select Add Rule.
• Give this rule a name such as “Email from cuna.org”.
• Create a rule that says “If any of the following conditions are met: ‘From’ ‘Contains’” and then paste in “americascreditunions.org”.
• From the actions, select "Move message" to mailbox "Inbox".
• Click “OK".