eSchool, Recorded, Live Online
Financial Counseling Certification Program (FiCEP) eSchool 2024
Recording Access Availability: January 5, 2024 to December 31, 2024
THIS ESCHOOL IS AVAILABLE TO TRAINING BUNDLE USERS AT NO ADDITIONAL COST.
Financial Counseling Certification Program (FiCEP) provides credit union employees with the skills and knowledge required to guide their members and themselves to sound financial decisions.
Americans often learn about finances from their families and friends or just go it alone. The need for expert help is real, especially when so many face uncertain economic futures. With certified credit union financial counselors on staff, credit unions are better able to:
- Help members experiencing financial difficulties
- Demonstrate the credit union difference
- Attract new members
- Grow product and service revenue
This eSchool includes electronic access to the CUNA 6th Edition FiCEP book. Attendees are required to read the book before attending/watching the webinars, as the webinars will discuss the application of the book content (best practices, common member situations, resources, practice quizzes, etc.)
To obtain the Certified Credit Union Financial Counselor (CCUFC) designation, one must pass the FiCEP exam.
Who should attend?
This eSchool is beneficial for credit union staff who work in the financial counseling, collections, and loan departments or any staff members committed to helping members gain control of their financial future.
This event has been endorsed by Finance Council.
Topics
January 4, 2024 // 1:00-2:30 p.m. CT
Speaker: Emma Protsik
During this session, we will discuss counseling examples, best practices, common member situations, available resources, and the practice quiz regarding chapters 1-8.
January 11, 2024 // 1:00-2:30 p.m. CT
Speaker: Ken King
During this session, we will discuss counseling examples, best practices, common member situations, available resources, and the practice quiz regarding chapters 9-18.
January 18, 2024 // 1:00-2:30 p.m. CT
Speaker: Zach Matheny
During this session, we will discuss counseling examples, best practices, common member situations, available resources, and the practice quiz regarding chapters 19-26.
January 25, 2024 // 1:00-2:30 p.m. CT
Speaker: Chris Wolgamott
During this session, we will discuss counseling examples, best practices, common member situations, available resources, and the practice quiz regarding chapters 27-34.
February 1, 2024 //1:00-2:30 p.m. CT
Speaker: Carl Windom
During this session, we will discuss counseling examples, best practices, common member situations, available resources, and the practice quiz regarding chapters 35-43.
February 8, 2024 // 1:00-2:30 p.m. CT
Speaker: Ken King
During this session, we will discuss counseling examples, best practices, common member situations, available resources, and the practice quiz regarding chapters 44-50.
February 15, 2024 // 1:00-2:30 p.m. CT
Speaker: Chris Wolgamott
During this session, we will discuss counseling examples, best practices, common member situations, available resources, and the practice quiz regarding chapters 51-57.
February 22, 2024 // 1:00-2:30 p.m. CT
Speaker: Carl Windom
During this session, we will discuss counseling examples, best practices, common member situations, available resources, and the practice quiz regarding chapters 58-60.
February 29, 2024 // 1:00-2:30 p.m. CT
Speaker: Chris Wolgamott
Prepare for the F2000– FiCEP exam by attending this first review session, where we will discuss chapters 1-30. Come prepared with questions.
March 1, 2024 // 1:00-2:30 p.m. CT
Speaker: Chris Wolgamott
This session concludes the F2000 – FiCEP exam review by discussing chapters 31-60.